Trusted Singapore Notary

Our Commitment to Your Privacy

Veridia operates with respect for your personal data and aims to make notarisation secure and straightforward. This policy explains what information we collect through tlara.pro and in person at our office, how that information is used to deliver notary services, and the measures we take to protect it. We collect only what is necessary to perform identity verification, notarise documents, process payments and comply with legal obligations. If you have questions or wish to exercise a privacy right, contact us by phone at +6580076446, by visiting our office at 4 Bedok North Street 4, Singapore, 461084, or via the contact form on tlara.pro.

27-02-2026

Veridia (S8741736A)

[email protected]

4 Bedok North Street 4, Singapore, 461084

9 Sections

8 Rights

90 Review period (days)

Key definitions

To help you understand this policy, we define commonly used terms. These definitions apply whenever these words appear in the policy.

Personal data means any information that identifies or can be reasonably used to identify an individual, such as name, contact details, identity document references and records of services provided by Veridia.
Processing refers to any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
User means an individual who accesses tlara.pro, requests information, books a notary appointment or receives services from Veridia in person or online.
Service refers to notarial acts, identity verification, document handling, scheduling, payment processing and related administrative services provided by Veridia.
Cookies are small text files placed on a device by a website to store preferences, support site functionality, and collect analytics about site use.

Information we collect

Veridia collects personal data needed to provide notary and related services, to comply with legal requirements, and to operate and improve our website and client experience.

Information you provide directly

When you interact with Veridia — online or in person — you may provide:

Full name and contact details (email address, phone number, postal address) to confirm appointments and send service receipts.
Identity document details (passport, national ID or other ID numbers) and copies of documents when required for notarisation and identity verification.
Appointment and scheduling details, including preferred dates, service type and any special instructions related to your notary request.
Payment information such as transaction references, billing address and limited payment method details necessary to process fees with our payment providers.
Communications and correspondence records (emails, messages, and support requests) to help resolve enquiries and maintain service history.
Consent preferences and marketing choices you provide when you opt in to receive service updates or newsletters.

Information collected automatically

When you use tlara.pro we automatically collect technical and usage data to operate the site and improve performance:

IP address, device type, operating system and browser information to help secure the service and provide a compatible experience.
Website usage data such as pages visited, time on site and navigation paths to understand and improve the user journey.
Cookies and similar technologies that store preferences and enable essential functionality.
Approximate geolocation derived from IP for scheduling and fraud prevention; precise location is not collected without explicit consent.
Security and diagnostic logs including errors and access records to detect and address issues promptly.
Referral and campaign data when you arrive from partner links or online advertising to measure effectiveness and manage promotions.

Information from third parties

We may receive information about you from trusted third parties to verify identity and deliver services:

Payment processors and banking partners who provide payment confirmation and transaction metadata.
Identity verification providers who confirm identity documents to meet notarial and compliance requirements.
Analytics and hosting providers that help us run tlara.pro and analyse usage securely.

Why we process personal data

We process personal data to deliver the services you request, to manage our relationship with you, and to fulfil legal and regulatory obligations.

To perform notarial acts and document certifications requested by clients, including identity checks and record keeping.
To verify identity and prevent fraud when processing notarisation requests and appointments.
To process payments and issue receipts for services rendered.
To schedule appointments, send confirmations, reminders and post-service follow-ups.
To respond to enquiries, manage client communications and provide customer support.
To comply with legal obligations and assist with lawful requests from authorities where required by law.
To improve our services through anonymised analytics and feedback, making bookings faster and more reliable.
To provide marketing communications where you have given clear consent and to manage your preferences.

Legal basis for processing

We rely on appropriate legal bases to process personal data in line with applicable Singapore law and good practice:

Performance of a contract or to take steps at your request before entering into a contract (e.g., performing a requested notarial act).
Legal compliance where processing is necessary to meet statutory or regulatory obligations that apply to notaries.
Legitimate interests where processing is necessary for security, fraud prevention and efficient service delivery, balanced against individual rights.
Consent where you have actively opted in to receive marketing communications or other optional services.

How we protect your data

Veridia applies administrative, technical and physical safeguards to protect personal data against unauthorised access, loss, misuse or alteration. Access to personal data is limited to staff with a need to perform service tasks, and third-party providers are chosen for their strong security practices. We regularly review security measures and implement updates to maintain appropriate protections for the type of data we hold.

Encryption of data in transit using industry-standard TLS and encryption of stored sensitive records where feasible.
Role-based access controls, password policies and secure authentication for staff systems.
Regular backups, vulnerability scans, staff training and periodic reviews of security processes.

Cookies and similar technologies

We use cookies and similar technologies to enable essential site functions, remember your preferences and collect analytics. You can manage cookie choices through the banner on tlara.pro or via your browser settings.

Types of cookies we use include essential cookies for site operation, performance cookies for analytics, and functional cookies that remember preferences. Marketing cookies are used only with your consent.

Cookies are categorised as essential, performance, functional and marketing so you can choose which types you accept based on your privacy preferences.

You may change cookie preferences at any time through the cookie banner on the site or by adjusting browser settings. Blocking certain cookies may affect site functionality and booking features on tlara.pro.

Read our Cookie Policy

When we share your data

Veridia shares personal data only as necessary to provide services, with trusted partners and where required by law. We minimise sharing and ensure recipients meet security standards.

Payment processors and management partners to complete and reconcile transactions.
Identity verification services to confirm identity documents for notarisation purposes.
Cloud hosting and IT service providers that store or process data on our behalf.
Legal and professional advisors where disclosure is necessary for legal compliance or dispute resolution.
Regulators, law enforcement or authorities when legally required to disclose information.
Analytics providers to support anonymised service improvement efforts.

Transfers outside Singapore

Some service providers we use may process or store data outside Singapore. When transfers occur, we take steps to ensure an adequate level of protection for personal data consistent with this policy and applicable law.

Safeguards include contractual measures specifying data protection obligations, selecting providers in jurisdictions with adequate protections, and technical controls such as encryption. We review third-party arrangements periodically to maintain appropriate safeguards.

Data retention

We retain personal data only as long as necessary for the purpose collected, to meet operational needs and to satisfy legal or regulatory obligations. Retention periods vary by data type and purpose.

Account records, identity verification documents and service files may be kept for up to 7 years to satisfy regulatory and recordkeeping requirements relevant to notarial services.

Client communications, appointment histories and support correspondence are generally retained for up to 3 years to ensure continuity of service and to address any follow-up enquiries.

System logs, access records and diagnostic data are typically retained for up to 12 months unless needed longer for incident contribute or legal compliance.

When personal data is no longer required for the purpose collected and retention obligations have expired, we securely delete or anonymise the information. There are circumstances, such as ongoing contribute or legal requirements, where certain records must be retained longer.

Your rights and choices

Depending on applicable law and the specific processing activity, you may have rights regarding your personal data. We aim to respond to requests in a timely and transparent manner.

Access: You may request a copy of personal data we hold about you and details of how it is processed.
Correction: You may request correction of inaccurate or incomplete personal data.
Deletion: Where lawful and appropriate, you may request deletion of your personal data, subject to legitimate retention needs.
Restriction: You may request restriction of processing in certain circumstances (for example while a dispute is being contribute).
Portability: Where applicable, you may request a copy of your data in a commonly used, machine-readable format.
Objection: You may object to processing based on legitimate interests, unless we have compelling lawful grounds to continue processing.
Withdraw consent: If processing is based on consent you may withdraw consent at any time without affecting processing already lawfully completed.
Complaints: If you are not satisfied with our response you may lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore. You may also contact Veridia directly at our office address or through the contact options on tlara.pro.

Your Privacy Rights

At Veridia, you have control over the personal data we hold. You may request access, correction, restriction of processing, data portability, or deletion of your personal data under applicable law. Submit requests with clear details so we can locate and process your information efficiently.

[email protected]

We aim to acknowledge privacy requests within 14 business days and to provide a substantive response within 30 calendar days, subject to verification and any applicable legal exceptions.

Marketing Communications

We may send news, service updates, and promotional offers about Veridia's notary services by email or SMS when you opt in. Messages are tailored to be relevant and concise to help you make informed decisions.

At any time you can opt out of marketing messages via the unsubscribe link in emails or by contacting us. Opting out will not affect service-related communications required to deliver notarial services you requested.

Children's Privacy

Veridia's services are intended for adults and entities able to enter legal agreements. We do not knowingly collect personal data from children under the age required by applicable law. If we learn that such data has been collected, we will take steps to remove it promptly.

Third-Party Links

Our website may link to third-party sites for partners, payment processors, or government portals. We are not responsible for third-party privacy practices. Review their privacy policies before providing personal information.

Changes to This Policy

We may update privacy practices from time to time. Material changes will be posted on our website with an updated effective date. Continued use of Veridia services after changes indicates acceptance of the revised policy.